Reference

What You Agree to When You Use shbet

These terms set out the rules that apply to your account, your transactions through JazzCash, Easypaisa, or Raast, and your access to the platform. Access is subject to local law and is available only where permitted in your region.

Account EligibilityTransaction RulesData HandlingCookie PolicyJurisdiction Terms
shbet What You Agree to When You Use shbet
CONTACT POLICY

Reach Us on Legal or Account Questions

If you have a question about how these terms apply to your account, or you want to request a change to your stored data, our support team handles those requests directly. Raise your query through any of the channels below and reference your registered wallet number for faster handling.

Live Chat Chat with our support team directly from your account dashboard. Quote your registered JazzCash or Easypaisa number and describe your query clearly.
Email Support Send your legal or data request to our support email. We respond to account and policy queries in the order they are received.
Account Help Centre The Help Centre in your account settings covers common policy questions, withdrawal verification steps, and how to update your linked Raast wallet details.
ACCOUNT SECURITY

How We Handle Your Data and Account

Your account data — including the wallet details you link for JazzCash, Easypaisa, or Raast — is stored with access controls in place. We retain transaction records as required by our operational obligations, and you can request a summary of what we hold by contacting support. Here is how we manage the four main areas your data touches.

Data Retention

We keep account and transaction records for the period required under our operational terms. You can request a data summary through our support channel at any time.

Cookie Use

Cookies on this site help us keep your session active and remember your preferred payment method — for example, whether you last used JazzCash or Easypaisa at the cashier.

Wallet Verification

Before a withdrawal is processed to your Raast, JazzCash, or Easypaisa account, we confirm the wallet is registered in your name. This step protects your funds from being sent to the wrong number.

Requesting Changes

To correct stored details or request account data deletion, contact us via live chat or email. Reference your account ID and the wallet number on record so we can act quickly.

Common Questions About These Terms

These questions cover what our policy means in practice — from how we handle your wallet data to what happens if our terms change.

Yes. Access is available only where local law permits. It is your responsibility to confirm that using the platform is lawful under the regulations that apply to you.

You can request a data summary at any time by contacting our support team. Quote your account ID and registered wallet number — JazzCash, Easypaisa, or Raast — so we can locate your records quickly.

We retain transaction and wallet records for the period required under our operational terms, then remove personal identifiers. If you want details on this process, contact us before closing your account.

We note any material change on this policy page with a revised date. Continued use of your account after the revision date means you accept the updated terms.

Raise the dispute through live chat or email support first. Provide your account ID and the transaction reference. We review wallet disputes — whether JazzCash, Easypaisa, or Raast — before any external escalation.

Wallet verification confirms that the Raast, JazzCash, or Easypaisa account number is registered in your name. This stops funds being sent to an unrelated number and protects your balance.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.