Reference

Terms and Conditions That Cover Your Account

These terms set out what you agree to when you open and use your shbet account, including how transactions through JazzCash, Easypaisa, and Raast are handled.

JazzCash Wallet TermsEasypaisa Transaction RulesRaast Payment ConditionsAccount EligibilityFair Use Policy
shbet Terms and Conditions That Cover Your Account
TERMS QUERIES

Reach Us About Your Account Terms

Team online

Live Chat

Open the chat window from your account dashboard to raise a terms or wallet query directly with our support team. Available during posted support hours.

Email Support

Send detailed account or terms questions to our support address. We aim to respond within one business day for documentation or eligibility queries.

Account Help Centre

The Help Centre inside your account covers common terms questions, wallet verification steps, and how to request account changes without contacting support.

ACCOUNT SECURITY

How We Handle Your Account and Data

Wallet Verification We match the mobile wallet number — JazzCash, Easypaisa, or Raast — to the name on your registered account before processing any withdrawal. This step protects your funds from being sent to the wrong account.
Data Retention We retain account and transaction records for as long as required by applicable law in your eligible region. You can request a copy of your data by contacting support through live chat or email.
Account Access Control Login sessions are protected by a one-time PIN sent to your registered mobile number. If you believe your account has been accessed without your permission, contact support immediately to initiate a lock.
Requesting Changes To update registered details — including your linked wallet number or contact information — submit the request through the account settings page or contact support. Changes are confirmed after identity verification.

Common Questions About These Terms

These terms apply to anyone who opens and uses a shbet account where access is permitted under local law in Pakistan. Creating an account confirms your acceptance of these conditions.

Withdrawals will be held until the mismatch is resolved. Contact support via live chat with your verification documents to update your registered wallet details and clear the hold.

Yes, we update terms when our processes or local legal requirements change. Continued use of your account after a posted update means you accept the revised version. Major changes are notified in your account.

Send a data request through live chat or email support. We will provide a summary of the account and transaction data we hold, in line with applicable law for your eligible region.

Sharing login credentials, registering more than one account, providing false registration details, or attempting to bypass wallet verification are all breaches that may result in account restriction or closure.

No. Where any promotional communication conflicts with these terms, the terms take precedence. Check the terms first if you are unsure how a specific offer applies to your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.